COOK INLET TRIBAL COUNCIL, INC.
Treatment Program Manager
Direct Treatment Residential Staff, Co-Occurring Clinicians and Peer Support Supervisor
The Residential Supervisor will have responsibility of clinical services at the residential program including operation in congruence with the treatment philosophy, approach and service delivery model in compliance with State and CARF standards along with monitoring and achievement of program goals and objectives.
Duties and Responsibilities:
- Give input to the operating policies and procedures of the residential treatment program as needed.
- Monitor Clinical systems for adherence to the therapeutic community and system of care, while providing training needs to continue integrity of the TVC model.
- Provide supervision of practicum students, or volunteer placements under residential services.
- Assure adequate and appropriate referrals are made to the Co-Occurring Clinicians for participant to and who are receiving mental health services.
- Supervises the Residential Substance Use Counselors, and Co-Occurring Clinicians, as well as all Interns in residential program.
- Responsible for oversight of Masters Level Clinicians.
- Supervise Peer Support Supervisor to assure direct service providers meet core competencies training, understanding of TVC model and adhere to all program policies and procedures.
- Work in collaboration with Outpatient Supervisor and Intake Coordinator to assure intakes from waitlist are scheduled and caseloads are filled for residential unit.
- Work with Facility Supervisor to assure adherence to and understanding of TVC model and adhere to all program policies and procedures.
- Works with Facility Supervisor to assure adherence to residential Work Therapy component to the TVC.
- Maintain a working relationship with Village Council (VC) to assist with TVC model and VC structure.
- Conduct weekly contacts with Tele-Psychiatry providers to assure participants are receiving services, medication management and recommendations are followed through with clinical staff for services.
- Oversee that all staff member’s caseloads are filled and maintained to meet utilization as outlined on Goals Grid and Grant requirements.
- Oversee the self-administration of medication adheres to policy and procedures.
- Oversee clinical operations of residential facility assuring integration of systems and insuring consistency in philosophy with Recovery Services and compliance with standards for content and timeliness.
- Approve and monitor all clinical progress notes, treatment plans and file review for clinical accuracy and timeliness.
- Maintain a safe environment of care and assures compliance with health and safety standards and policies.
- Monitor and assure that all clinical groups are conducted and followed as outline in the group schedule.
- Assure a thorough orientation schedule for new staff members is created and adhered to for new hire training.
- Train, oversee, and provide guidance in clinical documentation with the Recovery Services Case Management System (RSCMS).
- Create staff development and individual learning plans to ensure staff are gaining and maintaining necessary skills for increased performance and certification.
- Conduct yearly performance evaluations for direct supervised staff.
- Monitor and provide supervision, as outlined in policies and procedures, and feedback to clinical staff regarding group and individual techniques.
- Have a working knowledge and understanding of suicidal ideation and the procedure to clinically assess a participant and obtain the appropriate medical personnel in this type of crisis.
- Assure a culturally appropriate treatment regime throughout residential services and referring agencies (to and from).
- Assure timely submission of all ASAP reports including ASAP miscellaneous note entry into AKAIMS system.
- Assist in providing information, as needed, for reports; including, dashboard, board reports, state quarterlies and annual grant continuations.
- Assist in outreach services to ensure utilization of treatment and managing of waitlist.
- Maintain active presence and availability on the treatment unit for participant and staff needs.
- Conduct weekly case staffing to review participant progress, transitional planning, treatment plan updates, and assure adequate level of care.
- Facilitate referrals between resources in order to ensure effective transfers between the participant’s different levels of care.
- Fulfill responsibilities during staff vacancies to meet the needs of the participants.
- Work cohesively with other supervisors, managers and contractors to ensure quality of care across the unit.
- Attend off-site meetings as well as off-site case staffing.
- Maintain confidentiality according to regulations, policies, and procedures.
- Perform all related duties as assigned.
- Strong competency in addictions and knowledge of ASAM criteria.
- Strong competency in addictions and knowledge of DSM-5 Substance Use criteria.
- Strong competence, knowledge and understanding of addiction and co-occurring disorders
- Demonstrated ability to effectively manage crises.
- Demonstrated ability to effectively communicate both orally and in writing.
- Demonstrated ability to conduct group therapy.
- Knowledge of cultural and spiritual values and how they relate to Alaska Natives and American Indians.
- Demonstrated ability to oversee and coordinate delivery of services meeting dosage and patient care requirements.
- Demonstrated ability to supervise staff and offer effective clinical direction.
- Strong problem solving skills.
- Demonstrated ability to use advanced word processing, spreadsheets and other office machines.
- Demonstrated ability to coordinate multiple activities.
- Experience working with Alaska Native people, knowledge of their values and belief systems, and ability to provide culturally competent services.
- Bachelor’s Degree in Sociology, Social Work, Psychology, Counseling or related field. An equivalent combination of education and experience may be accepted.
- Three years’ experience in providing services to the behavioral health population.
- Direct experience in addictions and co-occurring treatment.
- Two years supervisory experience in the behavior health field.
- Level I or higher Alaska Chemical Dependency Counselor Certification or willing to become certified within one (1) year of employment.
- Valid Alaska Driver’s License and insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
- Continued employment is contingent upon receipt of a satisfactory state and federal background check.
- Master’s Degree in social work, psychology, human services, counseling, or substance abuse/addiction counseling.
- Trauma Informed/Trained.
- Substance Abuse Treatment Counselor Certification Level II.
Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to PL 93-638 Indian Self-Determination Act.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.