Cook Inlet Tribal Council, Inc.

Medical Office Assistant Substitute Instructor - Tutor

Job ID
# Positions
Employment & Training Services (ETSD)






Job Title:

Medical Office Assistance (MOA) Substitute Instructor – Tutor


Healthcare Profession Opportunity Grants (HPOG) Program

Reports To:

HPOG Healthcare Programs Manager



FLSA Status:


Pay Grade:


Job Type:



General Functions:

Under the supervision of the HPOG Healthcare Programs Manager, the Medical Office Assistant (MOA) Substitute Instructor/Tutor will assist the MOA Instructor in providing direct instruction and tutoring to participants in the HPOG program. Tutoring services and instruction will be provided on an on-call basis. Delivery methods will include whole class, small group and individuals in the MOA classroom.


Duties and Responsibilities:

  • Assist the MOA Instructor in providing instruction and tutoring in core medical office administration subjects to include: medical record transcription, medical insurance billing/coding, medical reception, medical terminology, medical office management, 10-key, electronic health records and other office skills. Other subject areas may also be addressed as needed throughout the duration of the training program.
  • Become familiar with HPOG MOA curriculum and be willing to use innovative and culturally responsive teaching methods.
  • Support students’ academic development through the provision of classroom instruction, tutoring services and general assistance during day or evening classroom training hours.
  • Promote MOA students’ professional development, and overall awareness of the ethics related to the MOA profession.
  • Increase cultural awareness and traditional leadership skills for students.
  • Develop positive working relationships with students and staff by becoming actively engaged with the MOA educational process.
  • Maintain daily/weekly instructional attendance records for classroom and tutoring activities as needed.
  • Provide regular communication and program updates to staff and the HPOG Healthcare Programs Manager as requested.
  • Maintain a respectful relationship with all students, staff, and stakeholders.
  • Maintain confidentiality according to regulations and procedures.
  • Perform all related duties as assigned. 

Job Specifications:

  • Excellent interpersonal skills combined with the ability to work with diverse groups of people with varying needs.
  • Excellent verbal and written communication skills.
  • Ability to work both independently and as a contributory team member in a positive, productive manner.
  • Strong problem solving skills.
  • Ability to coordinate multiple activities and prioritize workload.
  • Skill in analyzing and interpreting information.
  • Strong problem solving proficiency.
  • Ability to think logically, methodically, accurately, as well as creatively.
  • Well-developed computer skills, including word processing and ten-key calculations.
  • Demonstrated knowledge and understanding of the social, educational, training and cultural needs of the Alaska Native/American Indian community.
  • Demonstrated experience working with Alaska Native people, knowledge of their values and belief systems and ability to provide culturally competent services. 

Minimum Qualifications:

  • One (1) year experience working in a healthcare setting and/or completion of a healthcare training program resulting in a national credential/endorsement (e.g. CMAA certification).
  • One (1) year experience teaching adults in a classroom setting. 
  • Continued employment status will be contingent upon completion of a satisfactory state and federal criminal background check. 

Preferred Qualifications:

  • Associate’s degree in education, counseling, management, office administration, medical office administration or related field.
  • Two (2) years’ experience teaching youth or adults in a classroom environment.  

Additional Information:

Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.



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