COOK INLET TRIBAL COUNCIL (CITC), INC.
Job Title: Healthcare Programs Manager
Department: Employment & Training Services Department (ETSD)
Reports To: ETSD Director
Supervises: HPOG Program Specialists; HPOG Office Administrator; Medical Office Assistant (MOA) Instructor; MOA Assistant Instructor/Tudor
FLSA Status: Exempt
Pay Grade: C5
Job Type: Regular, Full-Time
The Healthcare Programs Manager is responsible for overall program management of the Health Profession Opportunity Grants (HPOG) program, working in tandem with all other departments and positions involved. In addition, the Manager has complete responsibility for the financial aspects of the grant from reporting, budgeting and procurement; to internal auditing, contract development and review. The Manager must ensure that project outcomes are accomplished by working with internal and external grant partners and the funding source collaboratively, along with other stakeholders, as necessary.
Duties and Responsibilities:
- Develop collaborative relationships with the funding agency and its federal officers to coordinate the efforts of all grant activities, while monitoring the work of internal/external program partners and staff.
- Oversee program funds to ensure all expenditures are based on proposed annual budget and approved outcomes by the funding agency.
- Manage and monitor overall progress and performance of the grant, including financial information and implementation timelines for program activities.
- Provide guidance, training, mentoring and direct supervision of assigned full and part-time staff.
- Coordinate grant reporting process and prepare cumulative performance and financial reports for submission to the funding agency.
- Create, review, update and pre-approve contract documents with existing partners and stakeholder organizations as necessary in collaboration with CITC legal and administrative departments.
- Maintain accurate and accessible virtual/hard-copy repository of all program documentation relating to fiscal and contractual responsibilities.
- Ensure all needed data is collected and performance reporting requirements are met on time.
- Review and pre-approve recommendations from partner agencies, advisory committees and other external stakeholders, on the development of new programming; working with CITC departments and staff where, necessary.
- Work on programmatic design that facilitates sustainability of the program after the expiration of grant funding and solicit additional grant funding opportunities to enhance project goals and outcomes.
- Incorporate whole-family or multi-generational approaches to programs and policies when possible.
- Collaborate with CITC IT departments and internal staff to create data collection systems for participant reporting and tracking. Maintain online (virtual) data systems, databases and case files where necessary.
- Establish rapport with other internal departments, state and local service agencies and community employers to develop partnering opportunities when possible.
- Ensure program is prepared for internal and external grant-required audits and meets federal and agency goals and objectives.
- Manage HPOG Supportive Services program including eligibility, issuance, accounting, purchasing, reconciling and regular auditing of gas/gift card incentive programs.
- Create, review, update and pre-approve policies and procedures which identify, clarify or resolve issues within the HPOG program.
- Participate in scheduled CITC/ETSD/HPOG on-site and off-site meetings and trainings.
- Ensure program is providing outreach to TANF case managers to ensure recruitment and success of the program is achieved.
- Design and implement marketing strategies to reach prospective program participants.
- Implement recruitment, assessment, and selection process for program participants. Work closely with CITC and ETSD departments for recruitment.
- Travel to trainings, employment and vendor locations and provide off-site case management visits to participants as needed.
- Attend meetings as scheduled or required and serve on committees related to grant project.
- Ensure all participants’ Grievance and Appeal processes are followed and completed.
- Provide back-up coverage for the ETSD Senior Manager as needed.
- Performs all related duties as assigned.
- Demonstrate ability to work well independently.
- Excellent verbal and written communication skills.
- Develop policies and procedures for recruiting, clarification and conflict resolution.
- Demonstrate ability to coordinate multiple activities.
- Demonstrate knowledge of healthcare industry.
- Demonstrate ability to respond to common inquiries or complaints from participants, regulatory agencies, or members of the business community.
- Bachelor’s degree in Education, Vocational Education, Human Resources, Business, Communications or related field. Year for-year related experience may be substituted for degree requirement.
- Two (2) years of supervisory experience.
- Two (2) years of program and fiscal management.
- Knowledge of Alaska Native and American Indian culture and/or community resources.
- Valid Alaska Driver’s License and insurable under CITC’s automotive insurance.
- Continued employment is contingent upon completion a satisfactory report from a state and federal background check.
Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.