Cook Inlet Tribal Council, Inc.

Family Services and Family/Community Engagement Coordinator

Job ID
# Positions
Clare Swan Early Learning Center
Full-Time, Regular






Job Title:

Family Services and Family/Community Engagement Coordinator


Child & Family Services Department (CFSD)

Reports To:

Early Head Start Manager



FLSA Status:


Pay Grade:


Job Type:

Regular, Full-Time


General Functions:

Under the supervision and direction of the Early Head Start (EHS) Manager, the Family Services and Family/Community Engagement Coordinator provides support and assistance to EHS families through partnerships and engagement, referrals to community resources, collaboration, delivery of family services, training and mentoring, monitoring and reporting, and providing best practices in working with families overall.  In addition, this position will plan and implement parent, family and community engagement activities, coordinate family training, and ensure compliance monitoring and program compliance with Head Start Performance Standards.


Duties and Responsibilities:

  • Work closely with assigned families (and TANF Counselor) to develop goals, to promote attendance, and to provide information and referrals based upon the family's priorities.
  • Provide referrals and access to resources such as TANF, child care, Early Childhood Learning and Knowledge Center (ECKLC), CITC, and other appropriate agencies that address the family’s needs and goals.
  • Maintain regular contact with families in order to foster an ongoing partnership between the family, EHS and any appropriate community support services.
  • Support educational team in accomplishing bi-annual home visits with participants.
  • Facilitate the staffing process to assist education, health coordinator and other staff to collaboratively support follow-up plans. Provide crisis intervention services to families as needed.
  • Monitor and document each family’s progress toward meeting their Family Partnership goals and provide regular updates to staff and supervisor as needed.
  • Develop and distribute materials in areas of specialization, which include community resources, child abuse prevention, and parenting education, weekly bulletins and monthly newsletters.
  • Provide support to the Head Start Policy Council.
  • Plan, organize and lead parent education events based on parent interest surveys and performance standards as required.
  • Plan and coordinate monthly family involvement activities and three community events each program year.
  • Assist families in the process of transitioning to CINHS by coordinated transition activities with CINHS staff and information on the transition process and activities to help children prepare for the transition.

Job Specifications:

  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Must be proficient at Microsoft, especially Excel
  • Demonstrated ability to coordinate multiple activities.
  • Strong understanding of child development and parent education.
  • Flexibility in work schedule is required to meet with participants in various settings (home, community, office).
  • Understands and applies concepts of relevant philosophies including Strengthening Families and the impact of trauma.

Minimum Qualifications:

  • Bachelor’s degree in Social Work, Human Services, or Early Childhood Education.
  • Must provide copy of current TB test and physical.
  • Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.
  • Continued employment is contingent upon receipt of satisfactory report from a state and federal background check.
  • Valid Alaska driver’s license and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.
  • Preferred qualifications:
  • Two (2) years Head Start Experience
  • Current or former Head Start Parent.

Additional Information:

Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self-Determination Act.



The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.


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