Cook Inlet Tribal Council, Inc.

  • Family Navigator

    Job ID
    # Positions
    Child & Family Services (CFSD)
    Full-Time, Regular
  • Overview





    Job Title:

    Family Navigator


    Child & Family Services (CFS) Department

    Reports to:

    Program Manager



    FLSA Status:


    Pay Grade:


    Job Type:

    Full-time Regular


    General Functions:

    The Family Navigator will work to reduce unnecessary placement and expedite safe placement permanence of Alaska Native and American Indian children and youth families through coordination of support and resource linkages for parents, children and youth through the OCS Team Decision Making meeting process.  The Family Navigator provides pre and post-meeting assistance to family members and coordinates expedited access to, particularly an array of recovery services, within CITC’s service areas and within the Alaska Native system of care.


    Duties and Responsibilities, including but not limited to:

    • Provides orientation and navigation assistance to parents, youth and children prior to an OCS Team Decision Making meeting to reduce stress and to improve meaningful participation.
    • Provides emotional support and explain or reiterate or manage the pace in OCS Team Decision Making meetings for family members.
    • Assists parents to develop an informal support network of family members and other supportive people to function in various capacities including safety plan participants and licensed or un-licensed placements to manage safety of children.
    • Coordinates access to services to promote change that supports safety and well-being of children.
    • Documents activities for purposes of service provision and evaluation activities.
    • Maintains operations by following policies and procedures.
    • Maintains professional and technical knowledge by attending workshops; reviewing profession publications; establishing personal networks.
    • Complies with federal, state and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
    • Maintains client confidence and protects operations by keeping information confidential.
    • Contributes to team effort by accomplishing related results as needed.

    Job Responsibilities Related to Patient Privacy:

    • The incumbent is expected to protect the privacy of all patient information in accordance with CITC’s privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principles of professionalism as a health care provider.  Failure to comply with CITC’s policies and procedures on patient privacy may result in disciplinary action up to and including termination of employment or membership or association with CITC.
    • The incumbent may access protected health information and other patient information only to the extent that is necessary to complete your job duties.  The incumbent may only share such information with those who have a need to know specific patient information you have in your possession to complete their job responsibilities related to treatment, payment or other CITC operations.
    • The incumbent is encouraged and expected to report, without the threat of retaliation, any concerns regarding CITC’s policies and procedures on patient privacy and any observed practices in violation of the policy to the designated Privacy Officer.
    • The incumbent is expected to actively participate in CITC privacy training and is required to communicate privacy policy information to coworkers, students, patients and others in accordance with CITC policy.

    Job Specifications:

    • Excellent verbal and written communication skills. 
    • Demonstrated knowledge of child welfare systems.
    • Excellent problem solving skills.
    • Ability to coordinate multiple activities with limited supervision.
    • Demonstrated ability to use Word, Excel, Power Point, and Outlook.
    • Demonstrated ability to provide leadership and work collaborative with many organizations.


    • A Bachelor’s degree or equivalent academic training and work experience required.
    • Minimum two full years of work experience proficiency with knowledge of the OCS system and other services systems accesses by participants.
    • Minimum one year experience working with Alaska Native families, knowledge of their values and belief systems.
    • Continued employment status will be contingent upon satisfactory completion of a state and federal criminal background check in compliance with the 1990 Indian Child Protection Act.
    • Valid Alaska Drivers License and insurable under CITC’s automotive insurance.

    Hiring Preference:

    Preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.



    The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.




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