Cook Inlet Tribal Council, Inc.

  • Facility Maintenance/Desk Technician

    Job ID
    # Positions
    Administration (ADMIN)
    Full-Time, Regular
  • Overview





    Job Title:

    Facility Maintenance/Desk Technician



    Reports To:

    Facility Manager



    FLSA Status:


    Pay Grade:


    Job Type:

    Full-Time, Regular


    General Functions:

    The Facility Maintenance/Desk Technician is responsible for performing varied duties related to the maintenance of the facilities and vehicles of Cook Inlet Tribal Council, Inc. (CITC). These duties will include, but are not limited to, the following: troubleshooting mechanical issues, repairing and maintaining the facility and equipment, observing all safety protocols, and supporting CITC staff related to their facility needs.  This position may provide assistance to the Facility Support staff in their duties of setting up conference rooms, snow removal, special projects, vehicle service, and all other related duties as directed.


    The Desk Tech portion of this position will assist with management of day to day operation and scheduling from the work order system, badge and key duties, and special projects such as long term maintenance of CITC properties, CITC’s KIDS program and companywide events.  This position will assist the Facilities department with research for vendors, bids, parts and equipment, taking into account changes in technology and long range plans and upgrades. This position is also responsible for handling confidential information.


    Duties and Responsibilities:

    • Serves as another point of contact for the public, visitors, and business contacts for the Facility Department
    • Provides administrative and operational support to all employees within Facilities.
    • Backs up the Procurement Specialist on the badge and hard key systems.
    • Assists Procurement Specialist with vendors, contacts and contracts, etc.
    • Assists with:
      • Designing flyers, creating and posting open/close signage
      • Compiling draft reports
    • Attends offsite meetings, and runs various errands as directed by supervisor.
    • May assist with the CITC safety program, ensuring that all laws, regulations and policies and procedures are followed. Continuously watch for safety issues, creating a safe, functional and productive work environment. Assist safety team as needed/requested.
    • May perform monthly fire extinguisher and eye wash checks.
    • May perform routine checks on company vehicle to ensure safety equipment and/or survival gear are available and in serviceable condition.
    • Assists with spring and fall tire changeovers for fleet vehicles. May assist tire service (in our parking lot) with moving of vehicles, loading and unloading tires from box van.
    • Conducts periodic safety inspections to ensure that all vehicles meet safety standards, i.e. visual inspections of tires, body panels, check spare tires and required safety equipment.
    • Reports safety violations immediately to supervisor and appropriate staff. 
    • Responds quickly and appropriately in the event of an emergency, notifying appropriate personnel (Facility Manager, CITC Security, police and/or fire departments) and following all safety protocol.
    • Responds appropriately to emergency maintenance requests.
    • Operates work-order system and respond in a timely manner.
    • Assigns tasks, provide supervision and give direction on tasks entered into the work order system.
    • Performs highly diversified duties for preventative maintenance and maintenance CITC facilities and equipment.
    • Reads and interprets equipment manuals and work orders to perform required maintenance and service.
    • May use a variety of light plumbing tools, electric meters and material handling equipment in performing duties.
    • Makes repairs on doors and door locks.
    • Performs patch and paint.
    • Changes light bulbs as necessary in all CITC buildings following technical specifications.
    • Knows or learns Heat/HVAC adjustments of the buildings.
    • Is able to detect faulty operations, defective material and report those and any unusual situations to proper supervisor.
    • May occasionally perform minor maintenance or tenant satisfaction tasks as necessary to include remove/clean soiled furniture, mop floors, pick up trash or leaves in lobbies/parking lots, hanging pictures, moving furniture/supplies/ boxes.
    • Writes reports of daily activities and irregularities.
    • Maintains actuate records of scheduled maintenance procedures.
    • Assists and learns from contractors.
    • May sort and distribute mail to various departments; and deliver mail to offsite departments
    • Archives and retrieves files from the warehouse:
      • Works with departments to ensure that records are efficiently transferred to CITC’s warehouse facility and that the records are disposed of in accordance with CITC’s policies.
      • Prepares files for shredding by outside vendor.
    • Prepares conference rooms for use by setting up conference room furniture and A/V equipment and placing furniture back upon usage.
    • Models respectful, caring, calm demeanor in all interactions.
    • Maintains confidentiality according to regulations, policies, and procedures
    • Performs all related duties as assigned

    Job Specifications:

    • Demonstrated ability to work with people in a professional and courteous manner.
    • Excellent verbal and written communication skills to read/write/comprehend instructions to effectively communicate information, direction and ideas with staff, tenants, building trades and professional contractors, and general public in a way that is clear and respectful of others.
    • Demonstrated experience working with Alaska Native people, knowledge of their values and belief systems and ability to provide culturally competent services.
    • Awareness of safety protocol and safety issues at all times.
    • Demonstrated ability to coordinate multiple activities; organize and prioritize tasks.
    • Ability to work with hand and power tools.
    • Have basic fundamental knowledge of building systems and equipment maintenance.
    • Possess technical skills and be mechanically inclined.
    • Demonstrated ability to successfully perform required maintenance tasks on CITC’s vehicles and facilities.
    • Proficient with Microsoft Office Suite; and standard office equipment.
    • Good time management skills.
    • Must have initiative and be results driven.
    • Demonstrated ability to work under pressure, independently with minimal supervision while maintaining attention to detail.
    • Demonstrated ability to work effectively in a team environment.
    • Ability to make sound decisions and exercise good judgement.
    • Demonstrated ability to perform the following physical tasks: standing, walking, bending, kneeling stooping, crouching, crawling and climbing throughout the work day.
    • Demonstrated ability to frequently lift and/or move items over 75 pounds.
    • Commitment to the mission and values of Cook Inlet Tribal Council.

    Minimum qualifications:

    • High school Diploma or GED.
    • Experience in an administrative support capacity.
    • Demonstrated knowledge and understanding for the social, health, educational, training, and cultural needs of the Alaska Native and American Indian community.
    • Valid Driver’s License and insurable under CITC’s automotive insurance, which requires the driver to be at least 21 years of age.
    • Current CPR and First-Aid Certification, or ability to become certified at time of hire.
    • OSHA trainings.
    • Continued employment is contingent upon satisfactory completion of a state and federal background check.

    Preferred qualifications:

    • Two (2) years related work experience.

    Additional information:

    Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.



    The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.




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