Cook Inlet Tribal Council, Inc.

  • Child Care and Heating Supervisor

    Job ID
    # Positions
    Employment & Training Services (ETSD)
    Full-Time, Regular
  • Overview




    Job Title:

    Child Care and Heating Supervisor


    Employment and Training Services Department

    Reports To:

    Senior Manager


    Child Care Lead, Child Care and Heating Specialists, Program Billing Specialist

    Salary Grade


    FLSA Status:


    Job Type:

    Full-Time, Regular


    General Functions:

    The Child Care and Heating Supervisor is directly responsible for ensuring that the child care program, heating assistance and Tribal TANF child care is operating efficiently and in compliance of federal regulations. The supervisor provides outreach materials for the child care and heating assistance programs. This position will monitor compliance with program requirements, timely and accurate payments for child care, tracking of Quality Improvement expenditures and authorization for services. The supervisor is responsible for oversight of the child care drop in center.  


    Duties and Responsibilities

    • Treat participants with respect and understanding.
    • Maintain participant confidentiality at all times.
    • Become familiar with PL 102-477, child care law/regulation, Low Income Home Energy Assistance Program (LIHEAP) law/regulations and any other applicable required policies or guidance.
    • Assist with the development and revision of policies and procedures.
    • Hire, train and evaluate child care and heating specialists, child care lead and program billing specialist.
    • Oversee and approve participant eligibility and authorization for services.
    • Review and approve billings from child care providers.
    • Oversee the maintenance of participant and program files.
    • Record all types of contact in participant counseling notes.
    • Provide outreach to the community regarding services.
    • Responsible for tracking and approving Quality Improvement activities/expenditures for the child care program. This would include developing innovative ways to improve the quality of child care according to the Child Care regulations.
    • Conduct home visits, as needed, for child care quality expenditures.
    • Submit quarterly and annual reports.
    • Create and update child care and heating forms as necessary.
    • Establish and continue interactions with agencies in the community.
    • Travel to child care meetings, workshops, and conferences when required.
    • Attend Departmental staff meetings.
    • Assist with audits and compliance checks with tribal village sub-contractors.
    • Provide technical support to tribal village sub-contractors in coordination with Senior Manager.
    • Assist with compiling the child counts for program funding.
    • Assist with the Heating/Child Care application for program funding.
    • Assist with the public hearing for the child care assistance program.
    • Achieve department and program goals and objectives.
    • Oversees the management of the Nahtsahda child Care drop-in center.
    • Other duties as assigned.

    Job Specifications:

    • Thorough knowledge of Child Care and Heating Regulations, requirements, policies and procedures and the ability to apply that knowledge to the most difficult caseload situations.
    • Thorough knowledge of the 477 database.
    • Working knowledge of available community resources and services and possible application to an individual’s situation.
    • Demonstrated ability to work independently with minimal supervision.
    • Demonstrated ability to organize work and time; establish priorities; work under pressure and meet deadlines.
    • Demonstrated ability to work well with Alaska Native and American Indians and an understanding of social and cultural needs of the native community.
    • Demonstrated ability to write reports, business correspondence, and procedure manuals.
    • Demonstrated ability to maintain composure and use diplomacy and tact when dealing with program participants.
    • Demonstrated ability to interpret and apply program rules, regulations, policies and procedures, while making initial and continuing eligibility determinations, within strict time frames.
    • Demonstrated ability to analyze and accurately classify types of employment, income resources, expenses and other variables surrounding a household composition.
    • Demonstrated ability to effectively communicate program information and requirements to a variety of individuals, agency representatives, etc., establish and maintain cooperative working relationships.
    • Demonstrated ability to mediate disputes and respond to applicant/recipient complaints. Ability to work independently with minimal supervision.
    • Ability to work with Alaska Natives and American Indians, and an understanding of the social and cultural needs of the Native community. 

    Minimum Qualifications:

    • Associates degree in Business Administration or Management or similar field, plus two years’ experience in supervision.
    • Valid Alaska driver’s license and insurable under CITC’s automotive insurance.
    • Continued employment will be contingent upon receipt of a satisfactory report from a state and federal criminal background check.

    Preferred Qualifications:

    • Bachelor’s Degree in Business Administration or Management or similar field.
    • Experience working in child care or heating assistance programs. 

    Additional Information:

    Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.



    The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.



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