Cook Inlet Tribal Council, Inc.

  • Child Care and Heating Specialist

    Job ID
    # Positions
    Employment & Training Services (ETSD)
    Full-Time, Regular
  • Overview






    Job Title:

    Child Care and Heating Specialist


    Employment & Training Services Department (ETSD)

    Reports To:

    Senior Manager



    FLSA Status:


    Pay Grade:


    Job Type:

    Regular, Full-Time


    General Functions:

    The Child Care and Heating Specialist determines the eligibility of applicants for both the Child Care Assistance (CCA) Program and Tribal Heating Assistance (THA) Program. The Child Care and Heating Specialist authorizes child care and heating services in accordance with criteria established by CCA/THA Policies and Procedures, State and Federal regulations, and Cook Inlet Tribal Council, Inc. (CITC) P.L. 102-477 Plan.


    The Child Care and Heating Specialist disburses child care information to parents and providers, including resource and referral. The Child Care and Heating Specialist conducts health and safety site visits with child care providers to ensure compliance with child care health and safety regulations, provides case management for families receiving child care assistance.\, identifies families with children who have special needs/developmental disabilities, determines eligibility for Special Needs Supplemental Payments, develops Provider Training Plans, and ensures providers complete assigned training plans.


    Duties and Responsibilities:

    • Treat participants with respect and understanding.
    • Maintain participant confidentiality according to regulations, policies, and procedures.
    • Become proficient with the 477 database, CCA and THA databases.
    • Become familiar with CCDF, Tribal TANF, THA and PL 102-477 and its’ applications to child care.
    • Explain child care services to parents and providers.
    • Explain THA services to applicants and vendors.
    • Accept applications and verify completeness.
    • Determine eligibility of applications within required program timeframes.
    • Ensure CCA eligibility and complete certification for authorizing child care.
    • Ensure accuracy of THA eligibility and heating assistance calculations.
    • Mail out “notice of actions” letters.
    • Assist in maintaining and monitoring participant files.
    • Record all contact in participant counseling notes.
    • Respond to participant requests via phone, fax, and e-mail.
    • Perform accurate and timely filing and data entry.
    • Provide training and support to the Case Management Team.
    • Cross-train and provide back-up support to Billing Specialist.
    • Maintain bulletin board with current health & safety information for parents and providers.
    • Conduct routine parent/provider orientation sessions about the Child Care Assistance and TANF program describing eligibility criteria and program overview.
    • Conduct provider home visits to ensure health and safety requirements are being met and to provide follow up as needed.
    • Refer families needing Special Need Supplemental Payments to appropriate vendor and follow up to incorporate vendor recommendations for accurate authorization if eligible.
    • Provide information and resources to parents and child care providers of children with special needs or developmental disabilities.
    • Attend program case staffing, departmental/agency staff meetings, and community meetings.
    • Travel to workshops and conferences as directed.
    • Perform all related duties as assigned.

    Job Specifications:

    • Excellent verbal and written communication skills.
    • Demonstrated ability to operate computer, printer photocopier, multi-line phone, facsimiles, postage meter, and typewriter.
    • Demonstrated knowledge of and ability to perform basic math calculations such as: addition, subtraction, multiplication, division, and calculating percentages.
    • Comprehensive knowledge in various software applications and general office procedures.
    • Demonstrated ability to work independently with minimal supervision.
    • Demonstrated exceptional customer service skills.
    • Demonstrated ability to work as a team member.
    • Demonstrated ability to coordinate multiple activities.
    • Demonstrated ability to work well with Alaska Native and American Indians and an understanding of social and cultural needs of the Native community.
    • Strong organizational and time management skills.

    Minimum Qualifications:

    • Associate’s Degree in Human Service or related field; or equivalent combination of education and related experience may be substituted on a year-to-year basis.
    • Minimum of two (2) years’ related work experience.
    • Continued employment is contingent upon satisfactory completion of state and federal background check.
    • Valid Alaska Drivers License and be insurable under CITC’s automotive insurance, which requires a driver to be at least 21 years of age.

    Additional Information:

    Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.



    The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.  It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.  Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.  This job description is not an employment agreement or contract.



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