COOK INLET TRIBAL COUNCIL, INC.
Chief Technology Innovation Officer (CTIO)
IT/MIS Department Staff
The Chief Technology Innovation Officer (CTIO) is responsible for enabling organizational innovation through technology and carrying out the technological strategy, and works with the President/CEO to ensure the vision and information technology initiatives is implemented. This role is responsible for both supporting CITC operations and for the growth of technology business lines. Responsible for management and oversight of CITC/subsidiaries’ information technology environments including; infrastructure, hardware and software procurement, capacity planning, disaster recovery, network, security and performance. This position will play an active role in growing CITC Enterprises, Inc.’s investment in technology sectors.
Duties and Responsibilities:
- Implements the vision set by the President/CEO in a way that will engage, align, and inspire CITC/subsidiaries staff and partners to utilize technology to further CITC’s mission.
- Under the direction of the President/CEO carryout the technology/innovation strategy and implement the security/compliance systems:
- Leads strategic IT/MIS initiatives and projects.
- Collaborate with the CITC EVP & CFO to seek out and acquire technology investment opportunities appropriate and aligned with CITC’s values and vision.
- Responsible for maintaining an IT/MIS infrastructure and systems architecture that allows CITC and its subsidiaries to meet operational and innovation objectives.
- Directs the planning and implementation of enterprise IT/MIS systems in support of business operations in order to improve cost effectiveness, service quality, and business development.
- Responsible for ensuring the integrity, reliability and security of computer related services for CITC and subsidiaries and IT clients by leveraging the latest technologies and services, technical leadership, and project management.
- Oversees the procurement of contracts, software, and hardware needed for CITC/subsidiaries operations.
- Develop and enforce company technology/MIS policies and procedures as a member of management for all CITC/subsidiary employees.
- Responsible for creating and maintaining Disaster Recovery Plan for CITC/subsidiaries’ IT environment, including its network, applications, systems, equipment and data.
- Oversee configuration and performance standards for CITC/subsidiaries’ network; and implement and monitor controls to ensure they are maintained.
- Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.
- Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
- Mentor and grow team members’ progress and maintain an environment focused on innovation, exceeding end user/customer expectation, and strategic development through collaboration.
- Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, and affiliated-company employees.
- Excellent organizational, follow-up, follow-through and detail oriented skills.
- Highly developed verbal and written communication skills.
- Unquestionable personal code of ethics, integrity and confidentiality.
- Fosters openness to drive collaborative change.
- Curiosity to continue to innovate and reevaluate operations/services.
- Ability to explain complicated concepts in simple terms and partner effectively with peers.
- Sufficient competence as a technologist to understand opportunities and constraints while also possessing the ability to understand capacity/capabilities of emerging technologies.
Minimum Core Competencies:
Conflict Management, Decisiveness, Finance/Budgeting, Risk/Liability Management, Staff/Organizational Development, Emotional Intelligence, Leadership, Problem Solving, Strategic/Systems Thinking, Teamwork, Professionalism.
- Builds relationships across differences; proactively and positively works through conflict; remains engaged; adept at conflict resolution and mediation techniques.
- Makes difficult and different types of decisions using different styles and processes.
- Develops, manages, oversees budgets, projections and alternative business models; multiple funding streams; financial acumen.
- Ensures regulatory compliance; fiscally accountable; navigates in areas of uncertainty; minimizes potential negative impacts including financial, legal, human resources.
- Retains and develops staff, incl. into leadership roles; grow people to handle day-to-day operations; develop systems and processes to support organization sustainability.
- Displays sound emotional intelligence; able to generalize, calm demeanor; adaptable, self-reflective/aware; recognizes impact on others; responsive to needs of others.
- Has integrity and passion for the mission; is an active contributor, continuous learner, solutions based, team player, collaborator, and facilitator.
- Addresses issues and solutions. Supports senior level decisions and implementation even if not of personal or programmatic benefit without triangulation.
- Supports CITC’s sustainability plan and mission/core values; able to independently make strategic decisions, generate innovative ideas and solutions, and multi-task.
- Leads others; works effectively within a team; maintains team morale and performance.
- Manages internal/external relationships professionally; loyal and respectful.
- Bachelor’s degree in Business, Management/Computer Information Systems, Computer Science or equivalent discipline. Relevant experience may substitute for educational requirement on a year-for-year basis.
- Ten years of IT business development experience or progressively responsible experience including in a management/supervisory role with increased leadership responsibility.
- Demonstrated knowledge and understanding of the social, health, educational, training, and cultural needs of the Alaska Native/American Indian community.
- Continued employment is contingent upon receipt of a satisfactory report from a state and federal background check.
- Master’s degree in Business (MBA), Management/Computer Information Systems, or equivalent discipline and/or professional certifications. Relevant experience may substitute for educational requirement on a year-for-year basis.
- Executive level experience in the video gaming industry; growing technology services businesses and/or experience leading organizational digital transformation/innovation.
Hiring preference shall be given to eligible and qualified Alaska Native/American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contact.